BBGI (Pty) Ltd
Effective Date: 21 August 2024
Last Updated: 11 April 2026

 

1. INTRODUCTION

Black Business Growth Initiative (“BBGI”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable data protection laws.

 

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you:

• Visit our website
• Register an account
• List a business
• Participate in events or campaigns
• Interact with our services
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By using our website, you consent to the practices described in this policy.

 

2. DEFINITIONS

For purposes of this Policy:

• “Personal Information” means information relating to an identifiable, living natural person and, where applicable, an identifiable juristic person, as defined under POPIA.

• “Processing” includes collection, receipt, recording, storage, updating, use, distribution, and deletion of Personal Information.

• “Operator” means a third party that processes Personal Information on behalf of BBGI.

 

3. INFORMATION WE COLLECT

3.1 Information You Provide Directly

We may collect and process the following information when you interact with our platform:

 

a) Account Registration

• Full name

• Email address

• Phone number

• Login credentials

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b) Business Listings

• Business name

• Business registration details (if applicable)

• Contact information

• Physical or service location

• Service descriptions and media

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c) Events and Campaigns

• Event registration details

• Campaign participation information

• Marketing preferences

• Uploaded content or promotional materials

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d) Communications

• Enquiries submitted via contact forms

• Emails or other correspondence

 

3.2 Automatically Collected Information

When you access our website, we automatically collect:

 

• IP address

• Device type and operating system

• Browser type and version

• Pages viewed and navigation paths

• Date and time of access

 

3.3 Analytics Data

We use Google Analytics to collect aggregated statistical data about website usage. This may include:

• User demographics (where available)

• Session duration

• Traffic sources

• Behavioural interactions

Google Analytics may use cookies and similar technologies to collect this data.

 

4. PURPOSE OF PROCESSING

We process your Personal Information for the following lawful purposes:

• To create and manage user accounts

• To publish and manage business listings

• To organise and promote events and campaigns

• To communicate with users and respond to enquiries

• To improve website performance and user experience

• To monitor website usage and analytics

• To comply with legal and regulatory obligations

• To prevent fraud, abuse, and security incidents

 

5. LAWFUL BASIS FOR PROCESSING (POPIA)

We process Personal Information in accordance with POPIA based on:

• Your consent

• The performance of a contract or provision of services

• Legal obligations

• Legitimate interests, provided such interests are not overridden by your rights

 

6. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Enable core website functionality

• Analyse traffic and usage patterns

• Store user preferences

You may control or disable cookies through your browser settings.

By continuing to use our website, you consent to the use of cookies unless disabled.

 

7. DISCLOSURE OF PERSONAL INFORMATION

We do not sell your Personal Information.

We may disclose your information to:

• Service providers and operators (e.g., hosting providers, analytics services)

• Event partners or sponsors (where participation requires it)

• Regulatory authorities or law enforcement where required by law

• Professional advisors (legal, financial, or compliance)

All third parties are required to maintain confidentiality and comply with applicable data protection laws.

 

8. INTERNATIONAL DATA TRANSFERS

Your information may be stored or processed outside South Africa where our service providers operate.

In such cases, we ensure that:

• Adequate data protection safeguards are in place

• Transfers comply with POPIA requirements

 

9. DATA SECURITY

We implement appropriate technical and organisational measures, including:

• Secure servers and hosting environments

• Access control and authentication

• Data encryption where applicable

Despite these measures, no electronic transmission or storage system is completely secure.

 

10. DATA RETENTION

We retain Personal Information only for as long as necessary to:

• Fulfil the purposes outlined in this Policy

• Comply with legal and regulatory obligations

• Resolve disputes and enforce agreements

When information is no longer required, it is securely deleted or anonymised.

 

11. YOUR RIGHTS UNDER POPIA

You have the right to:

• Access your Personal Information

• Request correction or updating of your data

• Request deletion or destruction of your data

• Object to processing

• Withdraw consent at any time

• Lodge a complaint with the Information Regulator

Requests may be submitted using the contact details below.

 

12. CHILDREN’S PRIVACY

Our services are not directed to individuals under the age of 18.

We do not knowingly collect Personal Information from minors without parental or guardian consent.

 

13. THIRD-PARTY LINKS

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of such third-party sites.

 

14. INFORMATION OFFICER

In accordance with POPIA, BBGI has appointed an Information Officer responsible for:

• Ensuring compliance with data protection laws

• Handling data subject requests

• Managing data breaches and security concerns

Contact details are provided below.

 

15. DATA BREACH NOTIFICATION

In the event of a data breach affecting your Personal Information, we will:

• Notify affected users as required by law

• Report the breach to the relevant authorities where necessary

• Take immediate steps to mitigate the impact

 

16. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time.

Updates will be posted on this page with a revised “Last Updated” date. Continued use of the website constitutes acceptance of the updated Policy.

 

17. CONTACT DETAILS

If you have questions, requests, or complaints regarding this Privacy Policy or your Personal Information, please contact:

 

Black Business Growth Initiative (Pty) Ltd

📧 Email: info@bbgi.co.za
📞 Phone: +27 65 862 2202
🌍 Website: https://www.bbgi.co.za/

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